Advance payment for special express services (EUR 100)
NEW
Express is not always express
The fee calculation for express delivery is extremely complicated. See an example here:
In the shop, the price for the cheapest option is displayed and booked when you select express delivery.
There are situations in which it is so urgent that a "normal express delivery" is still too slow. If you find yourself in such a situation, you can instruct us to choose the fastest possible form of shipping. This may include working late in the evening or even at night, or sending an employee to the fulfillment center specifically for your order outside of working hours. The additional costs incurred by us must be secured by you in the form of an advance payment of EUR 100 (but you ultimately only pay for the services we actually provide; any advance payment not used will be credited back to your account) by clicking on this link and adding the advance payment to your order. Please leave notes about your specific wishes in the comments field (for example: "I accept additional costs for deployment at night" and/or "Choose fastest express delivery method"). We cannot guarantee a deployment at night, so you will only be charged the costs for such a deployment (EUR 50) if an employee could be found for it. - NOTE: This procedure is not suitable for express shipments to non-EU countries with an order value of more than EUR 1,000. As described above, such shipments must be inspected by customs prior to shipment and the delay associated with this is disproportionate to the time saved by the measures described here. Even for shipments with a value of less than EUR 1,000, the transit time depends so heavily on customs formalities in the destination country that the acceleration provided by special express services is of little consequence. In these cases, 'normal express shipping' is probably the wiser choice.
The fee calculation for express delivery is extremely complicated. See an example here:
In the shop, the price for the cheapest option is displayed and booked when you select express delivery.
There are situations in which it is so urgent that a "normal express delivery" is still too slow. If you find yourself in such a situation, you can instruct us to choose the fastest possible form of shipping. This may include working late in the evening or even at night, or sending an employee to the fulfillment center specifically for your order outside of working hours. The additional costs incurred by us must be secured by you in the form of an advance payment of EUR 100 (but you ultimately only pay for the services we actually provide; any advance payment not used will be credited back to your account) by clicking on this link and adding the advance payment to your order. Please leave notes about your specific wishes in the comments field (for example: "I accept additional costs for deployment at night" and/or "Choose fastest express delivery method"). We cannot guarantee a deployment at night, so you will only be charged the costs for such a deployment (EUR 50) if an employee could be found for it. - NOTE: This procedure is not suitable for express shipments to non-EU countries with an order value of more than EUR 1,000. As described above, such shipments must be inspected by customs prior to shipment and the delay associated with this is disproportionate to the time saved by the measures described here. Even for shipments with a value of less than EUR 1,000, the transit time depends so heavily on customs formalities in the destination country that the acceleration provided by special express services is of little consequence. In these cases, 'normal express shipping' is probably the wiser choice.